Account Management•3 min read

How to Reset Your Password

Regain access to your account securely

Step-by-Step Guide

Go to Login Page

Navigate to the login page and click the 'Forgot Password' or 'Reset Password' link below the password field.

💡 Tip:This link is available on both desktop and mobile login screens

Enter Your Email

Type the email address associated with your account and click 'Send Reset Link'.

💡 Tip:Double-check for typos to ensure you receive the email

Check Your Email

Look for a password reset email in your inbox. It should arrive within a few minutes.

💡 Tip:Check your spam or junk folder if you don't see it

Click the Reset Link

Open the email and click the 'Reset Password' button or link provided. This generates a one time code and sent to your inbox.

💡 Tip:The link expires after 1 hour for security reasons.

Check your inbox for verification code

Copy and paste the code in the verify code field

💡 Tip:The code expires after 1 hour for security reasons

Create New Password

Enter your new password and confirm it. Choose a strong, unique password.

💡 Tip:Use at least 8 characters with a mix of letters, numbers, and symbols

Login with New Password

Return to the login page and sign in with your new password.

💡 Tip:Consider updating your password regularly for better security

Security Tips

Use a password you haven't used elsewhere
Enable two-factor authentication for extra security
Never share your password with anyone
Use a password manager to generate and store strong passwords
Change your password immediately if you suspect compromise

Frequently Asked Questions

I didn't receive the reset email. What should I do?

Wait a few minutes, check your spam folder, and try again. If still not received, contact support.

How strong should my new password be?

Use at least 8 characters with uppercase, lowercase, numbers, and symbols. Avoid common words or personal information.

Can I use a previous password?

For security, we recommend using a completely new password that you haven't used before on our platform.

Two-Factor Authentication Update Profile

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